Last Updated: July 2026

---

1. Overview

Old Artifacts connects buyers and sellers of rare books, manuscripts, and historical artifacts. Shipping arrangements may vary depending on the seller, the destination, and the type of item being purchased.

2. Shipping Methods

Shipping may be provided through:

• National courier services.
• International courier services.
• Postal services.
• Collection by arrangement, where available.

The available shipping options will depend on the seller and the destination address.

3. Processing Time

Sellers are expected to prepare and dispatch orders within 2 to 5 business days after payment has been confirmed, unless otherwise stated in the product listing.

4. Delivery Times

Estimated delivery times are provided as a guide only and may vary depending on your location and the shipping provider.

Destination	Estimated Delivery
Within South Africa	2–7 Business Days
International Deliveries	7–30 Business Days

5. Shipping Costs

Shipping charges are calculated based on factors such as:

• Destination.
• Package size and weight.
• Courier selected.
• Insurance requirements.

Shipping costs will be displayed or communicated before your order is finalized.

6. International Orders

Buyers are responsible for any customs duties, import taxes, VAT, or other charges imposed by their country's customs authorities.

We are not responsible for delays caused by customs inspections or import regulations.

7. Packaging

Sellers are expected to package books and artifacts securely to minimize the risk of damage during transport.

Fragile or valuable items should be appropriately protected before shipment.

8. Tracking

Where available, tracking information will be provided once the order has been dispatched.

9. Delayed or Lost Deliveries

While we work with reputable shipping providers, delivery delays can occasionally occur due to circumstances beyond our control.

If your order has not arrived within the expected timeframe, please contact us so we can assist in investigating the shipment.

10. Damaged Deliveries

If your order arrives damaged:

• Inspect the package immediately.
• Take photographs of the packaging and item.
• Contact us within 48 hours of delivery.
• Retain the original packaging until the matter is resolved.

11. Incorrect Shipping Information

Buyers are responsible for providing accurate delivery information.

We cannot be held responsible for delays or additional costs resulting from incorrect or incomplete shipping addresses.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Email: support@mymood.co.za
Website: www.mymood.co.za